Privacy
Policy.

Information you choose to share

This website does not currently offer an online service-request form, customer account, or checkout. If you call us, you may choose to share your name, phone number, service address or ZIP code, equipment details, and the symptoms or questions you want to discuss. Please do not send sensitive financial or medical information to us through this website.

We may use the information you give us to answer your questions, discuss availability, schedule or provide service, and follow up about an inquiry. A phone conversation is not an online form submission; details you provide directly to Cold Supplies may be handled through its ordinary business systems.

Information from a website visit

Like many websites, the hosting and security systems may process information such as IP address, browser and device type, requested pages, referring page, and access times. Website analytics may measure visits and page use so we can understand performance and improve the site. Cookies or similar browser storage may support ordinary site operation, security, or analytics.

You can adjust cookie preferences in your browser and clear stored site data. Some essential site functions or measurements may not behave the same way when browser storage is blocked. This site does not require an account to read its public pages.

Why we use information

We use relevant information to operate and protect the website, respond to service inquiries, discuss and arrange appointments, improve the clarity and usefulness of site content, and meet applicable business or legal obligations. We do not collect payment-card details through this website because it does not include a checkout.

Who may receive information

Website hosting, media delivery, analytics, and security providers may process the information needed to operate those services. If you request HVAC service, information you share may also be available to people helping Cold Supplies respond to or perform that service. Information may be disclosed when required by law or reasonably needed to protect the website, customers, or business.

Our blog links to third-party references, and some gallery videos are served through the website’s media provider. Those external sites or services may have their own privacy practices. Review their notices before providing information to them.

Retention and safeguards

Information is kept for as long as reasonably needed for the purposes described here and for applicable recordkeeping, dispute-resolution, or legal needs. The period can differ by the type of information. We take reasonable steps to protect information, but no website, transmission method, or storage system is perfectly secure.

Your choices and requests

You may use browser controls to limit or clear cookies and similar storage. Depending on applicable law, you may be able to ask about information associated with you, request a correction, or request deletion. We may need to verify a request and may retain information when the law permits or requires it.

To ask a privacy question or make a request, call Cold Supplies at (954) 826-4957.

Children and updates

This site provides general information about HVAC services and is not designed for children to submit personal information. If you think a child has provided information to us through a service inquiry, call the number above so we can review the concern.

We may update this notice as the website or our practices change. The date at the top of this page identifies the most recent version posted here.